FAQ

Our Coffee

1
Where is your coffee sourced?

We source high-quality, specialty-grade beans from renowned growing regions like Ethiopia, Colombia, and Sumatra. We prioritize partners who are environmentally and socially responsible to ensure every cup is as ethical as it is bold.

2
How is your coffee roasted?

We believe in small-batch quality and roasted locally in the USA. Our master roasters begin by meticulously testing small samples of each lot to find the absolute "sweet spot" for that specific bean. Once the perfect flavor profile is dialed in, we move to traditional drum roasters to bring out the bold, unique characteristics of every batch. This ensures that the coffee you receive is consistent, balanced, and peak frontier-fresh.

3
How fresh is the coffee?

As fresh as it gets. Our coffee is roasted to order in the USA, meaning it isn't sitting in a warehouse gathering dust. Most orders are packed and shipped within 1–3 business days of roasting.

4
How should I store my coffee? 

Keep your beans in a cool, dark place in an airtight container. While coffee doesn't "expire," we recommend enjoying it within a month of opening for peak ranch-fresh flavor.

Subscriptions & Orders

1
Can I save on a bulk or corporate purchase?

Yes! Whether you are stocking the office, planning a corporate gift, prepping for an event, or just love to stock up on coffee at home, we offer custom pricing for large orders. Fill out our contact form here or call the ranch directly at 661-221-7705 to get a quote.

2
How does the "Join the Herd" subscription work?

It’s the easiest way to keep your supply steady. You can choose your favorite roast and how often you want it delivered. You’ll save on every bag, and you can pause, skip, or cancel your subscription anytime—no ropes attached.

3
Here can be a commonly asked question about your product or service.

Here can be a brief but clear response to the question, giving customers a quick answer without unnecessary details.

4
When will my order ship?

Standard orders typically ship within 1–2 business days.  You’ll receive a tracking number via email as soon as your coffee hits the trail.

5
What is the cost of shipping?

Shipping is free!

Returns & Support

1
What is your return policy?

Because coffee is a perishable food item, we cannot accept returns on opened bags. However, your satisfaction is our priority. If there is an issue with your order or it arrives damaged, please give us a holler by clicking here within 30 days so we can make it right. Make sure to include your order number and any other pertinent info.

2
How can I contact the ranch?

Got a question? We’re here to help. Reach out to us by clicking here or calling us at 661-221-7705 and a member of the crew will get back to you as soon as we’re off the